CUSTODIAL STAFFING. GUIDELINES. FOR EDUCATIONAL FACILITIES second edition. Published by APPA. The Association of. Higher Education. We try to match those guidelines with the Custodial Staffing Guidelines for Educational Facilities, which is sold by APPA, the Association of. LOUNGES, STAFF ROOM – APPA Level 2. FREQUENCY .. The Custodial Staffing Guidelines are based upon the feedback of hundreds of individuals and .

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We clean it; they repair it. They are stained and marked.

Gum, stains, dirt, dust balls, and waste are broadcast. Light fixtures are dirty with dust balls and flies. Sstaffing vertical and horizontal surfaces are clean, but marks, dust, smudges, and fingerprints are noticeable upon close observation. Language is another training issue. There are streaks or splashes on base board molding. Waste containers hold only daily waste, are clean and odor-free.

Custodial Staffing Guidelines for Managers — College Planning & Management

Then comes my position as assistant director. We have housekeepers. The university has disciplinary standards, and we uphold those. Floors are swept or vacuumed clean, but are dull, dingy, and stained. Also, equipment changes through the years, and how to use it changes. For instance, we remind staff to test the weight of a trashcan before lifting it.


The standards are graded by a sliding scale from Level 1 to 5 where Level 1 is the highest standards of cleaning service and Level 5 is the lowest. Waste containers are overflowing.

Level 4 Moderate Dinginess Floors are swept or vacuumed clean, but are dull, dingy, and stained. Human Resources is the official spot for conflict resolution once an issue, such as poor performance or stealing, is investigated by the director.

With 25 years of experience, more than four of those at UCF, he has plenty of insight to share. We need to hire for those buildings.

My boss reports to the director of Physical Plant, Richard Paradise. We try to maintain a cleaning level three. Sometimes people come straight to me with their problems.

We train on such issues as blood borne pathogens and safe lifting procedures. There are a number of issues that are often faced daily, including staff shortages, training and conflict resolution.

Level 3 Casual Inattention Floors are swept or vacuumed clean, but upon close observation there can be stains. Sometimes our supervisory staff needs to be understanding and supportive of the outside baggage and yet make sure the job gets done.

How do you determine how many custodial employees are needed? Waste containers have old trash. Cleaning requests over and above the standard provided or at greater frequency can be arranged and are at the cost of the requesting department.


They work hard and are dedicated. There is no build-up in corners or along walls.

APPA Cleaning Standards | University of Lethbridge

Sometimes employees bring in personal baggage that gets in way of work. You choose, on a scale from one to five five is the worstwhat cleaning level you want, based on what your budget can afford. If we stop training, even in the basics of housekeeping, the custodial staff starts to invent things on their own. All vertical and horizontal surfaces have obvious dust, dirt, stavfing, smudges, and fingerprints.

APPA Cleaning Standards

One of the things I hold custoidal supervisors accountable for is the front line housekeepers. Depending on the type and size of the building, you determine how many people are required to clean it. We start to figure out what we need and build it in. We even evaluate our supervisors on providing continuous staff training.

How are personnel conflicts handled? Senior supervisors report to an assistant superintendent.